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Modeling / Reframing / Anchoring / Calibration / Ego States (Parent, Adult, Child) / Complementary Transactions / Nonverbal Communication / Empathy / Constructive Feedback / Synchronization / Reciprocal Influence / Self-Reflection / Goal Alignment / Behavioral Flexibility / Rapport Building
The democratization of scientific research through participatory science initiatives has transformed citizens into key actors in knowledge production. In this context, the quality of interactions, clarity of communication, and participant engagement are essential to ensuring the success of collaborative projects. Two approaches from psychology and personal development—Neuro-Linguistic Programming (NLP) and Transactional Analysis (TA)—offer powerful models and tools to enhance interpersonal communication and group facilitation.
NLP, developed by Bandler and Grinder (1975), is based on modeling behaviors and strategies of excellence, while TA, introduced by Eric Berne (1961), provides a framework for understanding and optimizing human interactions through the analysis of transactions and ego states. Integrating these approaches into participatory science contexts offers innovative perspectives to foster engagement, cooperation, and value co-creation in collaborative research projects.
Concepts of Neuro-Linguistic Programming (NLP)
Modeling
Modeling is the process of identifying and replicating the effective strategies and behaviors of an individual or group. In NLP, modeling enables the transfer of skills and excellence-based behaviors to others, facilitating learning and improving practices (Bandler & Grinder, 1975; Dilts, 1990).
Reframing
Reframing involves altering the interpretation of a situation to change its meaning or value. This process helps transform negative perceptions into opportunities or constructive challenges, promoting better adaptation and resilience in collaborative activities (O’Connor & Seymour, 1990).
Anchoring
Anchoring refers to associating a positive emotional state with a specific stimulus, which can later be reactivated to induce the same state. In participatory science contexts, anchoring can be used to reinforce motivation, focus, and participant engagement (Bandler & Grinder, 1975).
Calibration
Calibration is the ability to observe and interpret nonverbal cues from interlocutors to adjust communication in real time. It enhances mutual understanding and helps detect implicit signals during interactions (Dilts, 1998).
Concepts of Transactional Analysis (TA)
Ego States: Parent, Adult, Child
TA posits that each individual operates through three ego states—Parent, Adult, and Child—that influence how they communicate and interact.
The Parent Ego State represents norms, values, and learned behaviors.
The Adult Ego State focuses on logic, analysis, and fact-based decision-making.
The Child Ego State encompasses emotions, creativity, and spontaneous reactions (Berne, 1961; Harris, 1967).
These states are used to analyze interpersonal transactions and identify constructive or dysfunctional interactions.
Complementary Transactions
Complementary transactions occur when communication between two individuals flows harmoniously and as expected, reinforcing the relationship. They are fundamental to maintaining effective interactions and resolving potential group conflicts (Berne, 1961).
Application of NLP and TA in Facilitating Participatory Science Activities
Nonverbal Communication and Empathy
Nonverbal communication plays a crucial role in building trust and rapport. Calibration helps observe gestures, expressions, and postures, while empathy enables understanding and sharing participants’ emotions, facilitating authentic communication (Knapp & Hall, 2010).
Constructive Feedback and Synchronization
Constructive feedback is essential for improving practices and encouraging reflection. It should be based on objective observation and aligned with group goals. Synchronization—the harmonization of behaviors and emotions among group members—fosters cohesion and collaborative dynamics (Goleman, 1995).
Reciprocal Influence, Self-Reflection, and Goal Alignment
Reciprocal influence refers to individuals’ ability to influence each other in an interactive and dynamic process. Self-reflection, encouraged by NLP and TA practices, allows participants to become aware of their behaviors and adjust to better achieve common goals. Goal alignment ensures that all group members work in the same direction, enhancing the effectiveness of collaborative projects (O’Connor & Seymour, 1990).
Behavioral Flexibility and Rapport Building
Behavioral flexibility is the ability to adapt communication and action strategies based on situations and interlocutors. Rapport building, a central element in both approaches, relies on establishing authentic and empathetic connections between participants, facilitating exchanges and collaboration (Bandler & Grinder, 1975; Berne, 1961).
Discussion
Integrating NLP and TA into participatory science activities creates an environment conducive to collaboration and engagement. NLP tools such as modeling, reframing, and anchoring provide practical means to strengthen a positive mindset and effective exchanges, while TA, through its analysis of ego states and transactions, helps understand and optimize interpersonal interactions.
Applying these concepts also contributes to better group dynamics management, promotes self-reflection, and develops essential communication skills for conducting participatory research projects. Positive outcomes observed in various participatory learning contexts highlight the value of these approaches in enhancing interaction quality and collective performance (Goleman, 1995; Knapp & Hall, 2010).
Conclusion
Neuro-Linguistic Programming and Transactional Analysis offer rich and complementary conceptual frameworks for facilitating participatory science activities. By leveraging tools such as modeling, reframing, anchoring, calibration, ego state analysis, and transaction analysis, these approaches promote nonverbal communication, empathy, constructive feedback, synchronization, reciprocal influence, self-reflection, goal alignment, behavioral flexibility, and rapport building. These concepts help establish a collaborative and dynamic working environment, essential for the success of participatory research projects. For students, understanding these mechanisms is fundamental to applying these methods in real-world contexts and contributing to social and scientific innovation.